Cookies

Social Web Suite Cookie Notice

This cookie notice provides information about how and when Social Web Suite uses cookies and other similar tracking technologies on its Website, in its Applications and Platforms (“Services”). Capitalized terms used in this policy but not defined have the meaning set forth in our Privacy Policy, which also includes additional details about the collection and use of information at Social Web Suite.

Social Web Suite uses tracking technology (“cookies”) on its Website, in its Applications, and in its Platforms, including mobile application identifiers and a unique Social Web Suite user ID to help us recognize you across different Services, to monitor usage and web traffic routing for the Services, and to customize and improve the Services. By visiting the Website or using the Services you agree to the use of cookies in your browser and HTML-based emails. Cookies are small text files placed on your device when you visit a website, in order to track use of the site and to improve your user experience.

Session Cookies

The Services use “session cookies”, which improve your user experience by storing certain information from your current visit on your device, such as log-in information. These enable us to remember your log-in session so you can move easily within the Website or the other Services. Without these session cookies, we would not be able to provide the Services to you. These session cookies have limited functionalities and expirations, and you will be required to re-enter your Social Web Suite log-in information after a certain period of time has elapsed to protect you against others accidentally accessing your account contents and related Personal Information. Other examples of our use of session cookies include to track the number of visits by a particular visitor to a page and to store items in an online shopping cart for the Shop.

Performance and Remarketing Cookies

Partners who help us serve advertising on and off the Website and analytics companies may also put cookies on your device. We use several third-party vendors to help deliver ads for relevant Social Web Suite products and services to you when you visit certain pages on our Website and then visit certain third-party sites. We may share with third-party ad partners a cryptographic hash of a common account identifier (such as an email address), to help us measure and tailor ads and services provided to you. Below is information about one such vendor. Please note that this cookie notice covers only our use of cookies and does not include use of cookies by any third parties.

i) Google Analytics
Social Web Suite uses a specific cookie in order to facilitate the use of Google Universal Analytics for users logged-in to the Applications or the Platforms (“Logged-In User). If you are a Logged-In User, Social Web Suite may use your Social Web Suite user ID in combination with Google Universal Analytics and Google Analytics to track and analyze the pages of the Services you visit. We do this only to better understand how you use the Website and the other Services, with a view to offering improvements for all Social Web Suite users; and to tailor our business and marketing activities accordingly, both generally and specifically to you. Google Analytics cookies do not provide Social Web Suite with any personal information.

Learn more about privacy at Google and to opt-out of this feature by installing the Google Analytics Opt-out Browser Add-on.

These features are used to advertise online; to allow third-party vendors, including Google, to show you advertising across the Internet; to allow Social Web Suite and third-party vendors, including Google, to use first-party cookies (such as the Google Analytics cookie) and third-party cookies together to inform, optimize, and serve ads based on your past visits to the Website and to report how ad impressions, uses of ad services, and interactions with these ad impressions and ad services are related to visits to the Website. Data from Google’s interest-based advertising or third-party audience data (such as age, gender, and interests) is also combined with Google Analytics to better understand the needs of Social Web Suite users and to improve the Services.

Social Web Suite uses other third-party performance and remarketing cookies, and further information on those third-party cookies can be obtained by contacting us.

Other Related Technologies

Social Web Suite may also use related technologies including web beacons, bugs, pixels, and software tokens in order to facilitate your use of the Services. Most notably, the Services use software tokens (stored securely on Social Web Suite-controlled servers) in order to facilitate the logging in to and the functioning of both the Supported Platforms and Third-Party Apps.

Opting-Out, Removing or Preventing the Setting of Cookies

Most browsers give you the ability to manage cookies to suit you. In some browsers you can set up rules to manage cookies on a site-by-site basis, giving you more fine-grained control over your privacy. This means you can disallow cookies from all sites except those that you trust.

Browser manufacturers provide help pages relating to cookie management in their products. We have collected a short list of the main manufacturer’s help pages for your convenience below:

Google Chrome
Internet Explorer
Mozilla Firefox
Safari (Desktop)
Safari (Mobile)
Android Browser

For other browsers, please consult the documentation that your browser manufacturer provides.

For display advertising, you may opt out at any time by visiting your Google Ads Settings page or by installing and running the Google Analytics Opt-out Browser Add-on.

In addition, on your iPhone, iPad or Android, you can change your device settings to control whether you see online interest-based ads.

If you block or delete cookies you may not be able to take full advantage of our Website, Applications, Platforms, and/or Shop. Further, if you do not want to receive tracking pixels, you will need to disable HTML images in your email client, which may affect your ability to view images in other emails that you receive.

Does Social Web Suite Respond to “Do Not Track” Signals?

Our Website and Services do not collect personal information about your online activities over time and across third-party websites or online services. Therefore, “do not track” signals transmitted from web browsers do not apply to our Website or Services, and we do not alter any of our data collection and use practices upon receipt of such a signal.